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To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

Description
Procedures
FAQ

If you lose your health insurance card

Required documents: Application Form for Reissue of Health Insurance Card (Card loss/Damage)(Request for reissue)
example
Notification of Insurance Card Loss(Reissue not required)
example

＜Identification Documents＞
You may be asked to attach the following documents or document copies to verify the applicant's identity.

  1. An identification document showing a facial photograph of the applicant (e.g., driver's license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
  2. If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons or dependents who have lost their health insurance cards
Address inquiries to: Health Insurance Society
Submit to
  • Employees of Sanofi K.K. and SSP Co., Ltd.
    8F, 7-41 Naka-machi, Naka-ku, Hiroshima City, Hiroshima 730-0037
    Certified social insurance labor consultant Sato
    To: Sanofi Group
    e-mail:sato-sanofigroup@sato-co.jp
  • Other establishments
    Establishment Human Resources Departments
  • Continuously Insured Person
    Tokyo Opera City Tower, Nishi-Shinjuku 3-20-2, Shinjuku-ku, Tokyo 163-1488
    To: Sanofi Health Insurance Society

If your health insurance card is damaged

Required documents: Application Form for Reissue of Health Insurance Card (Card loss/Damage)(Request for reissue)
example

＜Documents to attach＞

  • Damaged health insurance card

＜Identification Documents＞
You may be asked to attach the following documents or document copies to verify the applicant's identity.

  1. An identification document showing a facial photograph of the applicant (e.g., driver's license, passport). If the applicant does not have picture ID, an official certificate such as a certificate of residence.
  2. If somebody else is applying on your behalf, documentation of the relationship between you and the person applying, in addition to the ID of the person applying, etc.
Deadline: Immediately following loss of health insurance card
Applies to: Insured persons or dependents who have damaged their health insurance cards
Address inquiries to: Health Insurance Society
Submit to
  • Employees of Sanofi K.K. and SSP Co., Ltd.
    8F, 7-41 Naka-machi, Naka-ku, Hiroshima City, Hiroshima 730-0037
    Certified social insurance labor consultant Sato
    To: Sanofi Group
    e-mail:sato-sanofigroup@sato-co.jp
  • Other establishments
    Establishment Human Resources Departments
  • Continuously Insured Person
    Tokyo Opera City Tower, Nishi-Shinjuku 3-20-2, Shinjuku-ku, Tokyo 163-1488
    To: Sanofi Health Insurance Society